How to Contact Planet Fitness Customer Service
Have you ever wanted to talk to a Planet Fitness representative? You should. They have a lot to offer, but the best way to reach them is by calling them. The customer service representatives will respond to your query as soon as possible. Fortunately, Planet Fitness’ customer service department has a phone number and an email address on their website. Read on to learn how to contact them. Here are some tips. When you call Planet Fitness, make sure to have as much information about your issue as possible.
GetHuman’s Relationship with Planet Fitness
If you’re looking for a way to contact Planet Fitness customer service, you’ve come to the right place. GetHuman is a consumer-based organization that helps people connect and share their experiences with companies. With more than 2 million members, Planet Fitness is one of the fastest growing franchises in the fitness industry. Its 2,039 gyms are located in all 50 states, as well as the Dominican Republic, Panama, and Mexico. Its environment is known as a Judgement-Free Zone and its stores are owned and operated by independent business owners.
The company recently implemented a new policy requiring all gym goers to wear face masks when they enter the gym. This follows changes in the industry that include a mask requirement for all members and strengthened hygiene policies for employees. In addition, Planet Fitness has strengthened its cleanliness policy, provided extensive employee training, and implemented physical distancing measures. In addition, it’s implemented a touchless check-in system, which decreases the number of physical points at the gym. Also, earlier this month, the company released a new mobile app feature called “Crowd Meter.” This feature lets people see the capacity of the gym before they enter, allowing them to choose the best time to workout.
Problems with planet fitness customer service
If you’ve had problems with Planet Fitness, you’re not alone. The company is a popular chain of fitness centers, with more than 1700 locations in the US alone. Customers often complain about overcharges and other problems, as well as inaccurate equipment information. To resolve your issues, you should contact Planet Fitness customer service. You can file a complaint online or call their hotline to speak with a live person.
The Planet Fitness website contains a form that you can fill out to report an issue. You can write about a specific issue, as long as you’re short and polite. The form closes at 6pm E.S.T., Monday through Friday. You’ll get a response from Planet Fitness within 24 hours. However, if you’re not happy with the service you receive, you can try filing a complaint in writing.